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Frequently Asked Questions

1  How will you ship my SmartLoveLock?

2  Can I pick up my SmartLoveLock?

3  How much are the shipping costs?

4  In which countries will be shipped?

5  How long does it take until my SmartLovelock is with me?

6  Can I send my SmartLoveLock to another address or a Packstation?

7  How will I know that my SmartLoveLock was sent out?

8  I have received a faulty SmartLoveLock - What is to be done?

9  There are missing parts of my order - what now?

10  Can I bring my SmartLoveLock back?